Neer Traders values customer satisfaction. Below are the terms for cancellations and refunds:
1. Order Cancellations
1.1. Orders can be canceled within 8 hours of placement.
1.2. Custom and bulk orders cannot be canceled once production begins.
2. Refund Eligibility
2.1. Refunds are processed for cancellations made within the allowed timeframe.
2.2. Products that are damaged or defective upon delivery are eligible for replacement or refund.
3. Refund Process
3.1. Refunds will be processed within 7 business days via the original payment method.
3.2. Shipping fees are non-refundable unless the issue is due to Neer Traders’ error